New things are happening at Gilbert Stephens!

2nd May 2024

Gilbert Stephens Solicitors offer new & improved client options with the development of their East Devon Legal Hub.

Gilbert Stephens is determined to keep its high street offices in Budleigh and Sidmouth open as usual, but at the same time they want to offer better client facilities. So, they’ve taken the bold step of combining their back office operations from 3 of their offices – Budleigh, Sidmouth & Ottery and created a new East Devon Legal Hub on the Finnimore Trading Estate, Ottery St Mary.

The move to the new location is part of a wider strategy by Gilbert Stephens to improve its customer service and make it easier for clients to access services. The new East Devon Legal Hub is larger, with plenty of parking. It is more modern, has superior facilities for clients, including disabled access and amenities, a larger waiting area, better conference rooms, and cake, lots of cake!

Our high street offices in Budleigh and Sidmouth remain open as usual though because Gilbert Stephens is determined to remain available and easily accessible on the high street for those clients who don’t drive, or who like to just pop in to sign documents, have local meetings on the doorstep, or for those clients who simply want to stop and chat.

Vicky Thompson, the CEO at Gilbert Stephens said: “Our clients were asking for two things from Gilbert Stephens, to remain accessible on the high street, but also for better overall facilities and most importantly, they were asking for easy parking. Our love for the local communities within which we work drove a renewed approach to strategy. We could see that by giving the clients what they wanted we could at the same time provide better and improved facilities for our own staff. Our renewed commitment to ‘people’ both inside and outside our organisation allowed Gilbert Stephens to reaffirm its traditional foundations and move forward with renewed innovation and pride.”

She went on to say,
”We understand that choosing a lawyer can be a daunting task, and we wanted to find a way to make it as easy as possible. We are thoroughly committed to providing clients with the highest quality legal services, and we were looking for new ways to improve our services, we believe the East Devon Legal Hub does just that. We are extremely proud to be a part of the East Devon community and to offer our services in this new convenient and innovative way. We would like to thank all our clients and the local community for supporting us and we look forward to sharing this new journey with you all and to welcoming you to the East Devon Legal Hub, even if it’s just for a cuppa and slice of cake!”

Our legal hub brings together a full spectrum of bespoke legal services, with a team of experienced lawyers who are passionate about helping their clients achieve their goals. Whether you’re an individual, a business, or a charity, Gilbert Stephens can provide the legal advice and support the community needs. Legal services include: Property, Commercial Property, Wills & Probate, Agriculture, Family, Civil litigation, Personal Injury, and Employment law.